storsmart insurance     a self storage
        contents insurance program
phone:
claims:
fax:
email:
888.545.SMART
855.805.7433
800.590.9507
info@storsmartinsurance.com
Owner/Operator Customer File a Claim Online faq about us contact us
owners & operators
The storsmart insurance program makes contents
insurance easy. The storsmart insurance program,
offered through Property First Group, LP an Insurance
Agency, provides access to several coverage limits to
meet your customers' needs as well as providing
assistance in meeting your facility's risk management
goals.

 

 

 

 


The storsmart insurance program, offered through Property First Group, LP an Insurance Agency, will make things easy for you and your customer with our easyCARE . What is easyCARE? EasyCARE is a system of personalized training by self storage industry professionals, total claims management by a professional claims management staff, complete professionally designed marketing supplies for your facility and easy accessibility to a licensed insurance producer for questions about the program.

Click on the tabs below to learn more about the easyCARE service provided by Property First Group, LP.

 

  • Easy Training Program
  • Total Claims Management
  • Complete Marketing Support
  • Program Features
  • SSRMA

 

Our Easy Training Program is personalized to fit your needs and administered by our self storage industry professionals. In order to make training as easy as possible, we offer several training formats including personal on-site training, web based training, and group training. All of our training formats may be utilized on an ongoing, recall, or as needed basis. Our goal is to make training accesable, comprehensive, and convenient.

 

In the unfortunate event of a claim, our professional claims management team has the knowledge and resources to make the claims process an easy experience for your customer. Our courteous claims management team will promptly handle the entire claims process and provide your customer with the excellent care and attention they deserve.

 

One of the most important aspects of providing storsmart insurance is to be sure the self storage customer properly understands the features and benefits of tenant contents insurance. We provide professionally designed brochures, posters and other forms of literature that explain the benefits and limitations of the insurance program. And of course, for specific questions, a licensed insurance agent is only a phone call away!

 

We provide self storage customers with a care-free claims management system. Claims may be filed online or at our 24/7 phone number 855-805-7433. If your customer files a claim with the storsmart insurance program and they have another form of insurance that would cover their claim, storsmart will pay on the claim first, up to the amount covered through the claims process without battling with the other insurance company. This provides your customer with an easy, hassle free claims process. Some limitations do apply, call a storsmart customer care representative for more information.

 

The Self Storage Risk Management Association was founded in 2011 by storage industry professionals to educate owners, managers, and users of self storage. It exists to help them become aware of and manage the risks inherent in the self storage industry. Membership in the SSRMA is required to have access to the storsmart insurance program.

The storsmart insurance program is a premier self storage contents insurance program offered exclusively through Property First Group, LP an Insurance Agency. The storsmart insurance program was developed from more than 40 years of experience in self storage operations and insurance and features one of the most comprehensive contents insurance program in the industry. Underwritten by New Hampshire Insurance Company (A.M. Best Rating of A- Excellent), an affiliate of American International Group (AIG) which serves 90 million customers in over 100 countries. AIG is the marketing name for the worldwide property-casualty, life and retirement, and general insurance operations of American International Group, Inc. For additional information, please visit our website at www.aig.com. All products and services are written or provided by subsidiaries or affiliates of American International Group, Inc. Products or services may not be available in all countries, and coverage is subject to actual policy language. Non-insurance products and services may be provided by independent third parties. Insurance and services provided by member companies of American International Group, Inc. Coverage may not be available in all jurisdictions and is subject to actual policy language. For additional information, please visit our website at www.aig.com.

 

 

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Toll Free Customer Service Number: 1-888-545-SMART
Toll Free Claims Number: 1-855-805-7433