faqs

• What's covered by storsmart?
• What kinds of property are not covered by storsmart?
• When can I expect to receive my policy?
• How much of my loss can I recover?
• Are my stored possessions covered by my homeowner/renter policy?
• What should I do if I have a claim?
• Is there a deductible?
• Can I buy storsmart in my state?

What's covered by storsmart?

storsmart covers you in case of loss or damage to your stored goods from fire, hurricane, tornado, wind, earthquake, vandalism, lightning, smoke, hail, building collapse, explosion, leaking water and burglary. For Burglary, there must be visible signs of forced entry and a police report must be filed. We also cover your goods while in transit to and from the storage facility as a result from fire, collision, or vehicle overturn. Call a storsmart customer care representative for more detail.

What kinds of property are not covered by storsmart?

Some of the items not covered are as follows: valuable papers, lottery tickets, financial records, electronic data, currency, deeds, securities, stamps, jewelry, watches, precious stones, furs or garments trimmed with fur, firearms, ammunition, and works of art or antiques.

When can I expect to receive my policy?

You will receive your policy immediately upon purchase.

How much of my loss can I recover?

You can recover today's value of your stored belongings (original cost minus depreciation), up to the amount of insurance coverage you purchased.

Are my stored possessions covered by my homeowner/renter policy?

Many homeowner/renter policies provide only limited coverage for possessions stored away from the insured location. You should contact your insurance agent or carrier for more specific details on your coverage.

What should I do if I have a claim?

Claims are best filed over the internet utilizing our Online Claim form which can be accessed by clicking on the 'file a claim' tab above or by clicking here. Otherwise, contact our claims office at 888-545 SMART. Either way, a claims adjuster will personally handle your claim.

Is there a deductible?

There is a $100 deductible, which is waived if you secured your space with a disk or cylinder style lock.

Can I buy storsmart insurance in my state?

storsmart insurance is available in most U.S. states. Call us today for more information on how to sign up with storsmart insurance.